When you create an account on odds96, you probably wonder where your information goes, how it's used, and how long it's kept. This page answers all of those questions clearly. The security of your data is our top priority.
Key Takeaways
Find out exactly what information is collected during registration, transactions, and platform use — and why.
How your data is protected through SSL encryption, firewalls, and regular security audits.
The right to view, correct, or delete your own data — at odds96, this is straightforward.
A clear, transparent explanation of when and under what circumstances your information may be shared with third parties.
What types of cookies odds96 uses, why they're used, and how you can manage them if you choose to.
How long your data is retained and what may be kept even after your account is closed.
Odds96 treats user privacy as its highest priority. This Privacy Policy explains what information we collect when you use the odds96 website or mobile app, why we collect it, and how we keep it secure.
By creating an account or using odds96's services, you confirm that you have read and agreed to this Privacy Policy. If you disagree with any part of it, we ask that you refrain from using our services.
Important: We never sell your personal information to advertisers or marketing companies. Your data is used solely for the purposes described in this policy.
This policy applies to all odds96 channels — including the website, mobile app, live chat, and email communications. The Bangla version is provided for convenience only; in the event of any conflict, the English version shall prevail.
Odds96 collects information from three main sources — what you provide directly, what is collected automatically while you use the platform, and what is verified through the KYC process.
| Type of Information | Example | Collection Time |
|---|---|---|
| Identity Information | Name, Date of Birth, National ID Number | Registration / KYC |
| Contact Information | Phone number, email address | Register |
| Financial Information | Mobile banking number, transaction history | Payment |
| Technical Information | IP Address, Device Type, Browser | Automatic |
| Betting Data | Betting history, favorite games or sports | Platform Usage |
| Communication Records | Support chat history, email | Support |
No card numbers stored: odds96 does not store full bank card or debit card numbers on its servers. Mobile banking details are used solely for number verification purposes.
Automatically collected data — such as when you logged in, how long you stayed, and which pages you visited — is used to improve platform performance and detect fraud.
Odds96 uses the information it collects solely for specific, legitimate purposes. It is never used beyond those approved purposes.
If you do not wish to receive promotional emails or SMS messages, you can turn off notifications in your account settings. Please note that essential transaction-related messages cannot be disabled.
Odds96 uses industry-leading technical and organizational measures to protect your data. Security is not just a promise — it is part of our daily operations.
All data transmissions are protected with the highest standard of encryption — the same standard used by banks and government agencies.
Multi-layered firewalls and cyber attack prevention systems are active at all times.
A dedicated team monitors the system around the clock to detect any unusual activity.
Your password is never stored directly — only an encrypted hash is kept.
Independent third parties conduct regular security audits to identify potential vulnerabilities.
Only the staff member who needs specific data for their role is permitted to access it.
You also play a role in keeping your account secure. Use a strong password, never share it with anyone, and always log out after using an unfamiliar device.
Cookies are small text files stored in your browser. odds96 uses cookies to remember your login status, save your language and settings preferences, and improve overall platform performance.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Maintaining login sessions, security | Deleted at end of session |
| Functional Cookies | Remembering language preferences and settings | 30 Days |
| Analytics Cookies | Page Visit Pattern Analysis | 90 Days |
| Security Cookies | Detecting fraudulent login attempts | 7 days |
You can disable cookies through your browser settings, though doing so may cause certain platform features to stop working correctly. Disabling essential cookies will prevent you from logging in.
No third-party tracking: odds96 does not track your browsing activity on other websites and does not use any advertiser tracking codes.
Odds96 retains your data only for as long as necessary — no longer. However, certain data must be kept for a defined period to meet legal obligations.
Once the designated retention period ends, your data is securely deleted or anonymized so that it can no longer be linked back to you.
Odds96 users have several important rights over their personal data. Exercising these rights is straightforward — simply submit a request via live chat or email.
You may request to see all the information we hold about you.
You may request corrections to any information that is inaccurate or out of date.
Upon closing your account, you may request deletion of any data that is not subject to legal retention requirements.
You may ask us to stop using your information for specific purposes, such as marketing.
You may request a copy of your data in a machine-readable format.
You may withdraw your consent at any time for data processing that is based on consent.
Request Process: To submit any data-related request support@odds96.my— email us or reach out via live chat. We typically respond within 30 days. Once your identity is verified, the process moves even faster.
Odds96 does not knowingly collect any data from anyone under the age of 18. Age verification is in place during registration and is confirmed through the KYC process.
If we become aware that personal data of a minor has been collected inadvertently, we will delete it immediately and close the account. If you have any information about this, please contact us.
A note for parents — please ensure that underage members of your household are unable to access this platform. Use parental controls on your devices.
Odds96 may update this Privacy Policy from time to time. Any changes will be reflected by a new date at the top of the page. For significant changes, a notice will be sent to your registered email address or displayed on the platform.
Continued use of the platform after a policy update constitutes acceptance of the revised policy. We recommend checking this page regularly.
If you have any questions about a change, please contact us before the change takes effect.
For any questions, requests, or complaints related to our Privacy Policy, please reach out to us directly. We take every concern seriously and aim to respond as quickly as possible.
Data Privacy Team: support@odds96.my — send us an email with the subject line "Privacy Request".
For general inquiries, you can contact us in Bengali via live chat — available 24 hours a day, 7 days a week.
Common Payment & Account Issues and How to Resolve Them
Privacy-Related Inquiries: support@odds96.my