Betting is entertainment — not a problem. At odds96, features like self-exclusion, deposit limits, and time-outs are there to make sure you always stay in control. Knowing yourself and being able to stop when it matters — that's what responsible betting is all about.
You decide — suspend your account for a set period or permanently, no questions asked. Takes effect immediately.
Set your own daily, weekly, or monthly deposit cap. Lowering the limit takes effect immediately; increasing it requires a 7-day waiting period.
Take a break from 24 hours up to 30 days. During this time, you won't be able to log in or place any bets.
You'll be reminded on screen at regular intervals showing how long you've been playing and how much you've spent.
Once you hit a set loss amount, betting stops automatically — preventing you from digging deeper into the red.
If you're struggling, reach out to our support team in Bangla. No judgment — just help.
Many people assume responsible gambling means being told to quit. It's actually the opposite — it means enjoying betting while knowing your own limits.
A young guy in Dhaka watching a cricket match in the evening and placing a small bet — that's just part of the fun. But if that bet comes out of money meant for tomorrow's groceries, or it's happening without the family's knowledge — that's a problem. Knowing the difference is what responsible betting is all about.
At odds96, we want every bettor to play for the fun of it. When someone feels like they're losing control, it's our responsibility to step in with the right tools and support.
Core Principle: Betting should come out of your entertainment budget — not essential expenses or borrowed money. Never start betting with the expectation that you're guaranteed to win.
Go through the questions below. If you find yourself saying "yes" to more than two, take a moment to reflect — it may be time to step back.
Have you ever placed another bet to try to win back money you lost?
Have you spent more than your planned betting budget?
Have you tried to cut back on betting but couldn't?
Have you kept your betting hidden from family or people close to you?
Are sleep problems or anxiety feeling connected to your betting?
Have you ever placed a bet using money set aside for urgent or essential expenses?
If you answered yes to two or more questions, consider using self-exclusion or a cooling-off period. Reach out to us via live chat and we will be happy to help.
Being a responsible bettor doesn't mean you have to be anxious or on edge all the time. For a healthy bettor, betting is just a small source of enjoyment — not a weight on their mind.
Betting: Entertainment vs. Problem
The vast majority of bettors play for entertainment — only a small number ever run into problems.
These tools are only useful if you actually use them when you need to — that is the smart move.
This feature lets you fully suspend your account for a period you choose — anywhere from 1 week to permanently. During this time, you won't be able to log in, place bets, or receive any marketing messages. To activate, either message us on live chat or do it yourself through Account Settings — it takes effect instantly.
You can set your own daily, weekly, or monthly deposit cap. Lowering the limit takes effect straight away. Increasing it requires a 7-day waiting period — that's the rule, so limits can't be raised on impulse.
Take a break of 1 to 30 days. It works like self-exclusion, but temporarily — your account reactivates automatically when the period ends. Many players take a 3–5 day cooling-off each month just to reset their mindset, and that's completely normal.
Once you reach your loss limit for a session, betting is paused. The urge to chase losses with "just one more bet" is what causes the most harm. A loss limit setting stops that cycle before it starts.
Every 15 minutes, 30 minutes, or 1 hour, a message will appear on your screen showing how long you've been playing and how much you've spent. That small reminder can prevent a big mistake.
Reach out via live chat in Bangla at any time. Just saying "I think I've been playing too much" is enough — our support team will help you set up the right tools. No judgment, just support.
Just three steps — no complications
Log in to odds96 and go to the account menu. Look for the "Responsible Gaming" tab.
Self-exclusion, cooling-off, or deposit limit — pick what works for you and set your preferred duration or amount.
Clicking the Confirm button takes effect immediately. A confirmation message will be sent to your email.
If you don't want to dig through your account settings, there's an easier way. Just open the live chat on odds96 and type your request — "I want self-exclusion" or "I want to set a deposit limit." The support team will take care of everything within 5 minutes.
Many people feel hesitant to bring it up directly. But keep in mind — this is nothing new to our support team. Members make this request every day, and we're always here to help.
Your balance stays safe during self-exclusion. Once the exclusion ends or is cancelled, your funds remain accessible. For long-term or permanent exclusions, contact support to arrange a withdrawal.
While self-exclusion is active, odds96 will not send any promotional messages or encourage you to return to betting.
Betting should be fun — not stressful. A few healthy habits can keep it enjoyable every time.
No one under 18 can open an account at odds96, and a strict verification process is in place to enforce that. Even so, as a guardian in your household, you have a part to play too.
Enable parental controls on Android or iOS devices to prevent children from accessing betting sites.
Keep your odds96 account password away from children in your household.
Exposure to online betting ads during teenage years can spark curiosity. Have an open conversation about it at home.
If you suspect a minor has opened an account, contact us immediately at support@odds96.my — we'll take action right away.
Online betting is a relatively new form of entertainment in Bangladesh. Over the past few years, the spread of mobile internet and payment solutions like bKash and Nagad have driven rapid growth in this space. With that growth comes an increasing need for responsible use.
Many bettors play a bit more during IPL or World Cup season — that's natural excitement. But if that intensity carries on well after the season ends, it's worth paying attention to. odds96's responsible gambling policy provides a practical framework for keeping that seasonal enthusiasm in check.
A user from Chattogram once contacted our support during the Cricket World Cup, realising he was going over his budget. He came to live chat on his own and set a weekly deposit limit. The following month, he told us he would likely have run into trouble without it. That kind of self-awareness is exactly what responsible betting looks like.
Odds96 doesn't just provide tools — we want using them to feel normal and respected. Stopping isn't losing. Stopping is the smart move.
We believe every bettor's wellbeing matters more than our bottom line. When someone is struggling, getting them the right tools is our responsibility.
Sometimes family or friends notice a problem before you do. If you think someone close to you is struggling with betting, don't react with anger — approach the conversation calmly.
Listen without judgment. If they want to stop betting, support that decision. If needed, reach out to odds96 support together.
Contact odds96 live chat or email on your own behalf or for a family member — support@odds96.my
A family member may request exclusion on behalf of the account holder with their permission — but identity verification will be required.
Gaming addiction is best addressed with professional help. Please reach out to a mental health service centre in Bangladesh.
Straight answers to the questions new members ask most